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By aligning all the staffing levels, we're able to identify what the needs are based on the predicted case load and doing it manually the traditional way, we certainly just couldn't accomplish that. Merlin has…

One of the reasons that we wanted to develop this solution is that we've seen some problems with nurse staffing throughout the industry. Almost every organization that we've been in has asked us to evaluate…

Living in a world of perioperations and business and finance, I think it's very easy to fall back on, well, what's the most efficient thing to do? And that is, of course, it's important to…

We try to stick with the AURN guidelines for the direct staff and the indirect staff, but we also know every organization has varying needs of how many variable staff they want to put in…

Not all patients are created equal. I know we definitely have care plans for knee replacement, and moms and babies, and cardiac patients. We have developed really effective care plans from the experience that we…

If we don't truly understand and believe the why, we're not going to do it. So you have to go back and retrain on the why. And so you have to start back at the…

Being a leader in health care is also I think tougher than ever. First of all, being smart is certainly related to being intellectually smart but also emotional intelligence. Having the ability to see what's…

Culture is basically the behaviors, the norms, the spoken and unspoken things that we all believe in value about an organization. And so it is important, and how our culture emulates our values and our…

The best way to recruit top talent to your organization and, yes, health care is, in my perspective-- but, I think, anywhere-- is to take great care of your employees. There is no better way…

Some of the really creative things that I had the opportunity to do as a health care executive was partnering with academic organizations. We did not have enough master's prepared nurses at the time that…